Privacy policy of the website of "RUHOUSE" LTD.

RUHOUSE Ltd. is the owner and administrator of the website 

This Privacy Policy is intended to explain to website visitors what information we collect and for what purposes the data you provide is used and processed.  

All changes to this information will be posted on this page. This allows you to find out at any time what data we store, how we collect and use it. 

Information about the Personal Data Administrator 

UIC 204261010
registered office and address of management: Sofia 1172, Izgrev district, 126 Tintyava Str., office 3.1
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

RUHOUSE Ltd. operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Intention for collection, processing and storage of personal data by RUHOUSE Ltd.

RUHOUSE Ltd. collects and processes your personal data on the basis of the General Data Protection Regulation (216/679), concerning the protection of personal data on the territory of the European Union (EU), adopted in 2016. and directly applicable to all EU countries from 25 May 2018. The regulation aims to ensure the protection of data of individuals from all EU Member States and to harmonize the regulations for their processing, based on your explicit consent, expressed through the adoption of our privacy policy. 

Information we collect 

In case you would like to send us an inquiry, in order to receive an answer you need to provide the following personal data: 

  • Name and surname - for the purposes of identifying you and providing the information you have requested;
  • Telephone number - for the purpose of providing feedback, when this is necessary considering the information you have requested;
  • E-mail address - for the purpose of providing feedback, when this is necessary for the fulfillment of our commitments to you, regarding the information you have requested. This implies notification by e-mail, as well as use of your e-mail as a means of communication between us;

The ways of collecting and exchanging personal data used by the website are: 

  • Contact form through which we have the opportunity to respond to inquiries from visitors of the website;

Objectives in the collection, processing and storage of personal data: 

  • The collected data is processed by RUHOUSE LTD. only for the purpose of providing the requested information and providing feedback to you; 
  • Statistical purposes; 
  • We do not require you to register or share personal information in order to access the content of our website. 

Principles in the processing of personal data:

  • Legality, responsibility and transparency;
  • Restriction of processing purposes;
  • Correlation with the purposes of processing and minimizing the collected data;
  • Accuracy and timeliness of data; 
  • Restriction of storage in order to achieve the objectives;
  • Integrity and confidentiality of the processing and ensuring an appropriate level of security of personal data. 

We do not collect or process personal data relating to: 

  • Racial or ethnic origin;
  • Political, religious or philosophical beliefs, or trade union membership; 
  • Genetic and biometric data, health data or data on sexual life or sexual orientation; 
  • No data is collected for children under 18 years of age. When sending an inquiry to us, it is mandatory to confirm that the person is over 18 years old. If parents or other legal guardians find that children under their care have provided us with personal information, we would like them to contact us at the address below if they want this information deleted. We will then arrange for the deletion of this data immediately. 

Duration of storage of your personal data 

  • RUHOUSE LTD. stores your personal data for a period not longer than five years. After the expiration of this term, RUHOUSE LTD. takes the necessary care to destroy all your data, without undue delay, in accordance with the adopted internal company procedure for destruction of personal data. You will be notified in case the data storage period needs to be extended in order to fulfill the objectives, fulfill the contract, in view of the legitimate interests of RUHOUSE LTD. or other.
  • RUHOUSE LTD. stores the personal data that it is necessary to keep by virtue of the applicable legislation for the respective envisaged term.
  • The personal data collected from the site of RUHOUSE LTD. is not provided to external persons, outside the internal organization of RUHOUSE LTD.. The persons who have the right to use the personal data within the organization are fully defined in the adopted procedures for personal data processing of the Company.
  • RUHOUSE LTD. does not transfer your data to third countries.

Your rights 

  • The right to information and access to your personal data processed by RUHOUSE LTD.;
  • The right to request correction and supplementation of your data when it is inaccurate or incomplete; 
  • The right to request the deletion of your personal data, if there are certain grounds for this; 
  • The right to request a restriction on the processing of your personal data, as well as the right to object at any time against the processing of your personal data and automated individual decision-making for you, including profiling; Our refusal to restrict will be explicitly only in writing, and we are obliged to motivate it with a lawful reason; 
  • The right to be notified before your personal data is disclosed to third parties for the first time; 
  • The right to refuse your data to be used for direct marketing purposes; 
  • The right to withdraw your consent for the processing of your personal data at any time with a separate request addressed to RUHOUSE LTD.; 
  • The right to object to the processing of your personal data; against automated processing, including profiling;
  • The right to download at any time the data stored and processed for you in connection with the use of our services by e-mail request.
  • The right to ask us to directly transfer your personal data to an administrator designated by you, when this is technically feasible.
  • Right to a written complaint to the Commission for Personal Data Protection at the address in Sofia, 1592, 2 Tsvetan Lazarov Blvd .; 

Protection of personal data is a top priority for our company. These rules are an expression of our desire to protect the data of our current and future customers in the best possible way.